Privacy Policy
Crown Plumbing
Crown Plumbing is committed to protecting the privacy of all visitors who interact with our website, https://crownplumbingpros.com/.
This Privacy Policy outlines how we collect, use, and manage your information. By continuing to use our Website, you agree to the terms stated in this policy. If you do not agree, please refrain from using the Website.
Definitions
- “Non-Personal Information” (NPI) refers to general data that cannot be traced back to an individual user, including browser type, time spent on pages, and referral sources.
- “Personally Identifiable Information” (PII) includes data that can directly identify a person, such as full name, contact information, location details, or any other info submitted via forms on our Website.
Our Commitment to Your Privacy
At Crown Plumbing, we are serious about keeping your information private. This document explains what information we gather and how we protect it. We only disclose your personal information when it’s essential to run the Website effectively or complete a service you have requested.
Information We Collect
When you fill out a form or request service, we may gather PII such as your name, email, phone number, service location, and any project notes you provide. This helps us respond efficiently and deliver the support you’re looking for. Additionally, we collect NPI like your IP address, browser type, and visited pages to monitor how the site is performing and enhance user experience.
Cookies
This Website uses cookies to store preferences and optimize page functionality. These small data files help us recognize you when you return, improve load times, and understand usage trends. By navigating our Website, you consent to cookie usage. You can disable cookies in your browser settings, though some areas of the site may not work properly afterward.
Website Analytics
We may use third-party tools such as Google Analytics to collect anonymous data on how users interact with our content. These tools help us see which pages attract the most interest and where visitors are coming from. No personally identifiable information is collected through these analytic services.
How Information is Used
Your information is used to communicate with you, schedule services, and answer inquiries. Internally, we use the data to measure business performance and improve our processes. We do not use your personal data for uninvited promotions or unrelated marketing purposes.
Information Sharing and Disclosure
We never sell or lease your personal data. The only instances where information is shared include working with third-party service providers that support our Website systems or when disclosure is required by law. Any third parties we work with are required to keep your information secure.
Your Choices
You may contact us at any time to review, correct, or delete the personal information you’ve submitted. You also have the right to opt out of further communications if you choose. We respect your preferences and will act on your request promptly.
Data Security
We apply industry-standard practices to ensure that your data is handled securely. Our site uses both digital and administrative safeguards to protect your information. While no system can be completely secure, we take every step within reason to reduce risk.
Third-Party Links
The Website may include links to other sites for convenience or additional information. Please note that we are not responsible for the privacy policies of these third-party sites. We advise reviewing the policies of any external links before sharing personal data.
Children’s Privacy
This Website is intended for users aged 18 or older. We do not knowingly collect or store any information from individuals under the age of 18. If we become aware that we have inadvertently gathered such data, we will remove it immediately.
Policy Updates
This Privacy Policy may be revised periodically. Any changes will be posted on this page, and we will update the “Last Revised” date accordingly. We recommend checking this section regularly to stay informed on how your data is protected.